Coperion’s documentation department undergoes strategic realignment

Coperion is the international market and technology leader in compounding systems, feeding technology, bulk materials handling systems and services – as well as being a partner for global corporations and small to medium-sized companies in the plastics, chemicals, food, and aluminum industries.

To create customer documentation, Coperion previously used a proprietary SGML-based editorial system which had been specifically adapted to the IT system environment at Coperion. Because this system was not subject to further development, it eventually reached its limits. Coperion chose to replace it with the TIM editorial system by Fischer Computertechnik FCT AG.

Coperion GmbH

Technical editing as an information platform

The new editorial system, TIM, does away with departmental dividing lines. Besides the technical editors, the service department now also uses the TIM editorial system to create training documents for internal and external audiences. The TIM editorial system is used as a shared document pool. Editorial teams at sister companies can also be given access to the system. This way, the information in training manuals will be consistent with user documentation.

Automated plant documentation with TIM

Based on the user instructions (XML), comprehensive supplier documentation (PDF) and project documents (PDF) created by Coperion, a complete documentation set (web app) is compiled. Service and training manuals are derived from this documentation. Machine and plant documentation is, to a large extent, generated automatically using order-specific information. It is compiled automatically in the TIM editorial system, based on the documentation for the aggregates installed in the plant. In TIM terms, this means that the publications are generated from a system master DCL and associated aggregate master DCLs.

Parts-list driven documentation with TIM

Coperion applies an order-specific filter using SAP parts lists and their material numbers, which means that the parts lists drive the documentation creation with TIM. The relevant XML modules that describe an order are identified with a filter and assembled using all material numbers that are found in the parts list. A completeness check is crucial here. New material numbers are displayed in a filter dialog, where the editor will classify and, if required, assign the material number to a module.

Quick transition and noticeable benefits

„Thanks to TIM’s user-friendly interface and high functionality, the technical editors at Coperion were able to carry out the transition to the new system and establish working routines very quickly. A particular advantage for our internal and external customers is that we can now easily publish intermediate versions of documentation, which are often required during the assembly and commissioning phase of systems. The introduction of the TIM editorial system was an important step for us.“, Magali Baumgartner, Head of Documentation, Coperion GmbH

Assembly from Coperion in StuttgartAssembly from Coperion in Stuttgart

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